Waiters are food service professionals who take orders and cater to the food and drink needs of customers in a casual or f ne dining restaurant. Stress Management Waiters are service employees and restaurants are often very fast-paced work environments where your job is to serve customers.
Constant movement, loud conversations and noises and the perpetual process of taking orders,delivering food and drinks, and taking payments can wear on you. Waiters need to have a good ability to deal with the hustle and bustle with a positive attitude to deliver good customer service.People-Oriented If you don‟t like people, waiting isn‟t for you. Waiters need a service orientation and strong communication skills to succeed. As a waiter, you have to immediately present a friendly and upbeat attitude, communicate specials, make menu recommendations and l listen
carefully to customers‟ orders. You also have to deal with customers‟ complaints and needs. In some restaurants, you work multiple tables at a time and are constantly being asked for more drinks, food, the check or other items. Maintaining a customer-first approach helps you keep your focus on service goals. Quick Thinker Waiters need the ability to think through problems or unexpected situations and do so quickly in a fast-paced restaurant. If an order is messed up or delayed, for instance, he needs to figure out how to appease a customer.If a customer orders something that the kitchen runs out of, he needs to make a recommendation of something similar
or ask some questions to suggest an appropriate alternative. Recognizing when customers need plates cleared or drinks refilled without being asked is important as well. Knowledge able Waiters are the face of a restaurant to their customers. You not only pro-vide service, you represent the menu – the food and other products your business makes money on. Knowing the menu and the specialties that make your restaurant distinct are essential. If your restaurant makes bread from scratch, highlight that for customers right away.Know ingredients to help customers avoid allergies and be able to explain how food is prepared if asked. Good waiters try the foods on the menu to make honest recommendations to customers. Over time, knowing your menu and getting used to what regular customers want is how you build retention and develop good tip income streams.
Джошуа Рейнольдс
J.R.was a great English painter.He was
born in Devonshire in the south of England in 1723.His father
was a school teacher.Joshua learned to paint in London and in Italy.People
liked the portraits which Reynolds painted.He worked much in Italy and
visited many cities where he painted.
He became famous portrait painter.
In 1768 Reynolds became the first
president of the Royal Academy of Arts.He made a whole gallery of portraits of the most famous people.
In 1792 the great English painter died.
In tact, mice arent the only strange things in the Underground system. Passengers leave behind thousands of objects. Items that were once theirs now reside in London Transport's lost property office. (they)
The collection is not open to the public, but a wedding dress, sets of false teeth, artificial limbs and a metre -high Mickey Mouse statue are just some of things people could see if they visited the office. Objects that are left in the office for more than three months are donated to charity or sold at auction. (leave)
Found money
Shelley was reading an article about some money a builder had found in an old house. He'd gone to the police with $64,000. She asked her friend Paul what he would do if he found a large amount of money. (find)
"Oh, the same thing he did", Paul didn't hesitate to respond. "It's not right to keep that kind of money. It's not just $20, you know." (not hesitate)
Shelley thought about it for several moments. She couldn't help wondering how the police would know whose money it was. (who)
"Apparently", she said, reading the article further, "if nobody claims the money after a certain period of time, the police RETURNS???/слово не даноб но в любом случае оно должно быть в простом настоящем(present simple) it back to the builder". She wondered whether the builder would be lucky on this occasion.