12 listen to a conversation between two work colleagues. what techniques does carl use to show he’s listening actively to yolanda? how would you resolve the situation?
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cd2 track 12 (c = carl, y = yolanda) c listen, before you go, i got another one for you. this old woman is driving at a hundred miles an hour down the road and she’s knitting yeah, knitting. so, anyway, a policeman in a patrol car spots her and goes after her. he drives up, winds down his window and shouts, ‘pull over! pull over! ’ and she turns round and shouts back, ‘no, cardigan! ’ yeah, right. gotta go. speak to you soon. y look, carl, i’m sorry, but this is really driving me up the wall. c sorry, yolanda, i wasn’t listening, just checking my e-mail. could you say that again? y i’m trying to get some work done here, and some days it’s just impossible. c pooryou. got too much to do? i know the feeling. y what? no no, that’s not it. i’m saying that i can’t concentrate with you there. c so, what you’re saying is, my incredible good looks keep distracting you. y carl, could you just be serious for one minute and listen to me? c i’m sorry, i’m sorry. you were saying y i was saying, could you keep it down? c keep what down? y the noise! you’re on the phone all day and oh, it doesn’t matter. c no, no, i’m listening. please go on. y well, if i’m trying to concentrate on something, and you’re on the phone, i can’t work. c i appreciate how you feel, yolanda. the thing is, it’s important for me to talk to clients and engage in some friendly banter. it really helps to get the sales. y well, it’s not just that. you see, sometimes you’re a bit loud on the phone. c oh, i see. don’t worry - i’ll be as quiet as a mouse, in future, quiet as a mouse. you won’t even know i’m here. mike, how you doing? yeah, yeah, i got your e-mail yeah, i’m working on the report right
1. Has that man been to Australia five times?
Has that man been to Australia five times or four times?
That man has been to Australia five times, hasn't he?
Where has that man been five times?
Who has been to Australia five times?
2. Must you call your elderly parents every week?
Must you call your elderly parents every week or every day?
You must call your elderly parents every week, mustn't you?
How often must you call your elderly parents?
Who must call elderly parents every week?
3. Are there all modern conveniences in the cottage?
Are there all modern conveniences in the cottage or in the flat?
There are all modern conveniences in the cottage, aren't there?
Where are there all modern conveniences?
What is there in the cottage?
4. Did Steve phone Scotland Yard?
Did Steve phone Scotland Yard or his friend?
Steve phoned Scotland Yard, didn't he?
Who did Steve phone?
Who phoned Scotland Yard?
5. Have I been learning English all my life?
Have I been learning English all my life or for 4 months?
I have been learning English all my life, haven't I?
How long have I been learning English?
Who has been learning English all his life?
Past Perfect
We had played before she came back. Мы играли, прежде чем она вернулась.
3 She had finished the letter before I found my phone. Она закончила письмо, прежде чем я нашел свой телефон.
4 I had told her the story by the time my parents called. Я рассказал ей историю, к тому времени как мои родители позвонили.
5 The book had been written by 1890. Книга была написана к 1890
Past peefect continious
1.She had been running for two hours before she saw a village. – Она бежала два часа, пока не увидела какое-то село.
2.John had been speaking all morning, so he lost his voice. Джон разговаривал всё утро, так что потерял голос.
3.They had been sitting here since last evening before they bought the tickets. Они сидели здесь с вечера, пока не купили билеты.
4.She hadn’t been driving a car for an hour before she came to the gas station.Она не вела машину час, до того как приехала на заправку.
5.
We had not been searching for a room for two hours before we found a free one.