1.Put the verbs in brackets in the correct form.
What do housekeepers typically do?
Typically housekeepers (clean) hotel rooms, either when guests (leave) for the
day or after they (check) out. If a guest (stay) for more nights, a housekeeper
simply (make) the bed(s), (change) any dirty towels and (empty) the bins. After a
guest (check out), they (replace) the bed linen and (clean) the rooms more
thoroughly, (wipe down) surfaces and (vacuum) the carpets if necessary. They
(replace) any toiletries and (report) any problems that need (fix) to their
supervisor. They may also perform a variety of (clean) duties in public areas of the
hotel.
25.Complete the sentences with the words from the conversation.
1. Susan knocks on the guests‘ door and says, ―‖.
2. Susan tells the guest, ―No hurry. Take your .‖
3. Sara gives Susan a Room Report.
4. The report shows the of the rooms.
5. Sara says that for reasons the guests must go to the front desk to get
another card key.
6. Sara tells Susan not to knock on the door of a room with a ―Do not ‖
sign.
7. Susan tells Sara ―Thanks for me out.‖
24.Read another conversation.
Housekeeping!
We‘ll be leaving in about half an hour.
Fine. I‘ll come back later then.
Housekeeping! Anyone here?
Yes. Oh, it‘s the maid. What time is checkout?
Twelve noon.
I‘ll be here until then.
No hurry. Take your time.
LATER
Good morning, Susan. Here is your daily Room
Vacancy Report. It shows you the status of the room.
Remember, if there is a ―Do Not Disturb‖ sign on the
door, don‘t knock. We want to respect our guests‘
privacy.
Oh, yes. I know that‘s important. All the rooms I tried
had no sign on the door. I thought they were vacant, but
they were occupied.
Look at the report. Rooms 303 to 305 have checked out.
Start there.
OK. I‘ll do that.
Excuse me. Can you please open the door for me? I
forgot my card key.
I‘m very sorry, sir. For security reasons, you need to get
a new one from the front desk clerk. It‘s for your
protection.
(to Sara) Thanks for helping me out.
That‘s my job
I was very glad to hear from you. I haven't written for ages because of my school activities. It's great that you went to a fantastic concert by your favorite band.
Unfortunately, I cannot share your joy, I do not like modern music. I am a sports person. I like speed, noise of the stadium, I'm a hockey and football fan . My friends and I often go to the city stadium to watch a match of our local team. It is really great to see with my own eyes how scores a goal. We shout and jump for joy. When our team loses, we are very upset , but do not lose heart . We hope that they win one day. Do you love football or hockey? Have you ever been to the stadium? Did you like it or was it bored? Write to me, I want to know everything about you.
That's enough for me today. I have to go now.
Best regards to your family.
Write soon.
Sveta
Дорогой Том,
Я очень рада получить весточку от тебя. Я не писала долго, потому что была занята своими школьными делами. Это здорово, что вы ходил на фантастический концерт своей любимой группы. К сожалению, я не могу разделить твою радость, я не люблю современную музыку. Я спортивный человек. Мне нравится скорость, шум стадиона, я хоккейный и футбольный болельщик. Мои друзья и я часто ходим на городской стадион посмотреть матч нашей местной команды. Это реально здорово увидеть своими глазами, как забивают гол. Мы кричим и прыгаем от счастья. Когда наша команда проигрывает, мы очень расстраиваемся, но не унываем. Мы надеемся, что в следующий раз они победят. Любишь ли ты футбол или хоккей? Ты ходил когда-нибудь на стадион? Тебе понравилось или было скучно? Пиши, я хочу все знать о тебе.
Думаю достаточно на сегодня. Я должна идти.
С наилучшими пожеланиями твоей семье.
Пиши быстрее.
Твоя Света.